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Speed and subdomains

Dec 31 (2 months ago)
Angela Alexander wrote
So I was just installing this and I like that your chat seems faster than others. I am just curious why there are several static files and things like your liveagent logo that serve from our agent desk subdomain.

This means that whenever someone comes to my site they have to load the files regardless of if they have been to other sites before that have live agent.

This would seem to slow everything down. Actually, on a couple of the files, the DNS lookup and wait time are the slowest on these static files of any file on my site.

Basically - if everyone has the same pieces of code or a few images, why not serve those from a common domain and cdn and let only specific configuration scripts load under our subdomain?
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1 Answer
Jan 01 (2 months ago)
Sebastián Slušník agent wrote
Thank you for your feedback! We will pass your suggestion to our dev team to investigate it.

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