Home > Technical Support > Integrations and plugins > How to integrate Prestashop with LiveAgent

How to integrate Prestashop with LiveAgent

  1. First, open your LiveAgent account and go to Configuration > System > Plugins
  2. Find Prestashop in the list of plugins and click Activate. LiveAgent will restart itself after activation. 

  3. After the restart, find the active Prestashop plugin and click on the Configure (cog icon). A new window will pop open

  1. You’ll need to fill out the Prestashop Plugin configuration details. Open Prestashop and Enable Prestashop’s web service. 

  1. After that create a key in your store with permissions.

  • View (GET) Customers
  • View (GET) Orders
  • View(GET) order_states 
  1. Go back to the LiveAgent’s Prestashop Plugin configuration and fill out your website’s URL. Copy and paste the Prestashop key into the key field. You can fill out a custom admin name (not mandatory). 

Now your Prestashop should be successfully integrated into LiveAgent. 

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