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Which GeoIP database to use for the LiveAgent GeoIp Plugin

Jun 01, 2019
Peter Herre wrote
Hi there,

The LiveAgent GeoIp Plugin requires a GeoIP database, as mentioned in https://support.ladesk.com/354924-LiveAgent-GeoIp

However, the free GeoIp database offered by MaxMind is not longer available. Is anybody aware of an alternative?

Best regards,
1 Answer
Jun 04, 2019
Martin Slastan agent wrote
Hi Peter,

Our developers are currently implementing necessary changes on our side so that it will be compatible with the new version of Maxmind's GeoIP databases as well.
There is also a free version available called GeoLite2: https://dev.maxmind.com/geoip/geoip2/geolite2/

This change should be already included in the next major release of LiveAgent. You can keep track of our releases here: https://dev.ladesk.com/all/

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