Home > Forum > Which GeoIP database to use for the LiveAgent GeoIp Plugin

Which GeoIP database to use for the LiveAgent GeoIp Plugin

Jun 01 (9 months ago)
Peter Herre wrote
Hi there,

The LiveAgent GeoIp Plugin requires a GeoIP database, as mentioned in https://support.ladesk.com/354924-LiveAgent-GeoIp

However, the free GeoIp database offered by MaxMind is not longer available. Is anybody aware of an alternative?

Best regards,
Peter
Reply
1 Answer
Jun 04 (9 months ago)
Martin Slastan agent wrote
Hi Peter,

Our developers are currently implementing necessary changes on our side so that it will be compatible with the new version of Maxmind's GeoIP databases as well.
There is also a free version available called GeoLite2: https://dev.maxmind.com/geoip/geoip2/geolite2/

This change should be already included in the next major release of LiveAgent. You can keep track of our releases here: https://dev.ladesk.com/all/

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@liveagent.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved