Customer context: The customer is using LiveAgent subscription and wants to know if they can change the attachment size limit for tickets and chats.
Customer: Is it possible to change a limit of the total data size of attachments in tickets and chats when LiveAgent subscription is used?
Answer: No, it is not possible to change the attachment size limit when you use LiveAgent subscription. You can attach up to 25 MB in total in email tickets and up to 128 MB in chats.